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Multitasking (1): Modern Workplace BlightDear <$salutation$>
Almost certainly, however, you are expected to be, have claimed to be, or aspire to be, an ace multitasker. You may even believe, mistakenly, that you are one. What? I hear you protest. I can simultaneously do my CPD by podcast, review accounts, field phone calls, burn CDs illegally, watch Dave, send and read text, juggle jelly, feed the tapir and learn my children’s names! Oh dear! Please think back to previous newsletters. When you jam all that stuff into your poor overloaded brain, are you being effective – or merely efficient? In fact, according to time leverage expert, Tim Ferriss, you’re simply The University of California moreover, finds that workers take on average 25 minutes to resume their original task after email or telephone interruptions. And the BBC reports University of London research showing that phone and email traffic hits a worker’s IQ harder than smoking dope. Can it get worse? Yes. Researcher David Meyer (University of Michigan) links multitasking to the release of stress hormones and adrenaline and so to loss of short-term memory and potential long-term illness. That’s worse! It means humans are just not wired for multitasking. (Don’t panic, however: being able to count your feet while breathing doesn’t mean you’re a freak of nature until you count more than two.) Multitasking is now ‘old century’. Although widely viewed as the norm in workplaces, it has been shown to reduce productivity as well as IQ. It seems efficient in the short-term but is seldom so in the longer term with its adverse effects on how people learn and retain information. We’re experiencing, increasingly and globally, and largely because of crowding technologies, a phenomenon termed ‘continuous partial attention’, which leads to superficial understanding, to boredom and to impatience. The new, 21st century way is single-tasking, in which effectiveness is valued above busy-ness and time is used more profitably by stressing attentiveness and mindfulness. It’s not really new, though: A little learning is a dangerous thing; Next month MULTITASKING(2): ERADICATING THE BLIGHT. Or why not email me at info@theaccountantscoach.com to discuss how we might treat your particular strain of this nasty blight. I'm here to help! |
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